Privacy Policy

Effective Date: March 9, 2026
Website: truefranklin.com

True Franklin is a community-led initiative by Franklin County Industrial Development Corporation, funded by a grant from the Vermont Department of Tourism and Marketing. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.

1. Information We Collect

We collect information in two ways:

a) Connect with a Local Form

When you submit the “Connect with a Local” form, we collect:

  • Your name
  • Your email address
  • Any other details you choose to include in your message

This information is used solely to connect you with a local ambassador in Franklin County, Vermont who can answer your questions about life here.

b) Share Your Story Form

When you submit the “Share Your Story” form, we collect:

  • Your name
  • Your contact information
  • The story or content you choose to share

By submitting your story, you understand that the content you provide may be published on truefranklin.com to help others learn about life in Franklin County. We will not publish your contact information publicly. We may contact you to confirm details before publishing.

c) Google Analytics

We use Google Analytics to understand how visitors interact with this website. Google Analytics collects data such as:

  • Pages visited and time spent on each page
  • General geographic location (city/region level)
  • Device type and browser
  • How you arrived at the site (search, direct, referral)

This data is aggregated and does not personally identify you. Google Analytics uses cookies to collect this information. For more on how Google handles data, visit policies.google.com/privacy.

2. How We Use Your Information

We use the information we collect to:

  • Connect prospective residents with local ambassadors
  • Publish community stories submitted voluntarily to the website
  • Understand website traffic and improve the user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

This site uses cookies primarily through Google Analytics. You can control or disable cookies through your browser settings. Note that disabling cookies may affect some site functionality.

4. Data Retention

Form submissions are retained only as long as necessary to fulfill the purpose for which they were submitted. Published stories remain on the site unless you request removal.

5. Your Choices

You may:

  • Request that we remove your story from the website at any time
  • Opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on
  • Contact us to ask what information we have on file and request its deletion

6. Children’s Privacy

This site is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us so we can remove it.

7. External Links

This site may link to external websites, including employer listings, local organizations, and community resources. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact

If you have questions about this Privacy Policy or how your information is handled, you can reach us at:

True Franklin
Franklin County, Vermont
Drena@fcidc.com
truefranklin.com